Ordering awards
You can redeem your miles and order awards as soon as your mileage account has reached the balance required for the award concerned. In the case of necessary amount of miles for award absence on an account, You can purchase a necessary for award amount of miles.
Award issuance are available on own scheduled AeroSvit/ Donbassaero flights exceptionally in the own sales offices of AeroSvit/ Donbassaero. Award issuance on code-share flights, where AeroSvit/ Donbassaero comes as a marketing carrier, provides at presence of the proper agreement with operating carrier.
With using Meridian flight award you can combine flights with AeroSvit and Donbassaero within one award.
Meridian award ordering provides in case of Meridian membership number and PIN indication. Meridian award booking and/or issuance for Meridian Classic Style/ Meridian Premium Style cards holders more than 5 working days prior to the date of departure provides free of charge. Meridian award booking and/or issuance less, than 5 working days prior to the date of departure provides with a charge 30 EUR in case of award ticket booking and with a charge 20 EUR in case of award upgrade booking.
The mileage redemption takes place at the moment of authorization of the award.
The change of date of flight (depending on the places availability and award terms and conditions applied) provides without penalty to the moment of ticket issuance.
Once the award ticket issued it will be the subject for any applicable penalties in case of rebooking or rerouting if permitted.
All additional costs such as taxes (e.g. airport taxes, security fees), surcharges (e.g. insurance surcharges) and service charges (e.g. rebooking fees) associated with the issue or use of an award shall be borne by the member.
AeroSvit and Meridian partner airline flights eligible for mileage redemption against Meridian Frequent Flyer Programme
Domestic Ukrainian Flights
International Flights
Supplementary Flights
Code-Shared Flights (Please refer to Meridian Service Center for additional and updated information)
AeroSvit and Meridian partner airline flights not eligible for mileage redemption against Meridian Frequent Flyer Programme
Charter Flights
Government Flights
Non-commercial Flights
Award ticket M-FLEX
Award ticket M-SVIT
Award companion ticket C-FLEX
Award ticket for your child M-FLEX50
Award upgrade in class of service UPG
Award transfer
